Privacy Policy

This Privacy Policy explains how tapID ("we," "us," or "our") collects, uses, shares, and protects information in relation to our mobile application, website, and digital business card services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

We collect information you provide when you:

• Create an account or user profile
• Create and customize your digital business card
• Enter contact information, professional details, and social media links
• Upload profile photos and other media
• Communicate with us via email, chat, or other means
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Make payments or purchases through our Service

1.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (model, operating system, unique device identifiers)
• IP address and location information
• Browser type and settings
• Usage data (features accessed, buttons clicked, time spent)
• Card tap and scan analytics
• Contact exchange information

1.3 Near Field Communication (NFC) Data

Our Service utilizes NFC technology for business card sharing. When using this feature, we collect data related to the NFC interaction, including the time, location, and devices involved in the transaction.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Create and update your digital business card
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and requests
• Provide customer service and technical support
• Monitor and analyze usage patterns and trends
• Develop new products, services, and features
• Protect against, identify, and prevent fraud and other illegal activities
• Personalize and improve your experience
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Users of the Service: The information you include on your digital business card is shared with individuals you connect with through our Service.
• Service Providers: We work with third-party service providers who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer service.
• Business Partners: We may share information with business partners for joint marketing efforts or promotions.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information.

Your information may be stored and processed in any country where we operate or where our service providers maintain facilities. By using our Service, you consent to the transfer of information to countries that may have different data protection rules than your country.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to certain processing activities
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Account Information

You can update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account, please note that we may retain certain information as required by law or for legitimate business purposes.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@tapid.com.au